1. Reviews and ratings are ratings and opinions left by customers about their experience with your product or service. When potential customers see positive singapore mobile number list reviews, it helps build trust and credibility, increasing the likelihood of conversions. Reviews can also provide valuable feedback that can help you improve your product or service.
Reviews and ratings
This also includes ratings on Google Maps mapping services and reviews on independent sites such as Trustpilot, Tripadvisor, Yelp, etc.
2. User-generated content is the customer feedback that drives business sales like wildfire. Think about it: would you rather invest in automation software that has hundreds of five-star reviews on Capterra or a tool that your real friends keep raving about on LinkedIn? While both options have promise, you’re probably going to go with the latter.
User Content
This is because user-generated content, such as a post on LinkedIn, Instagram, TikTok, or Facebook, is more trustworthy. UGC can be shared in the form of customer video testimonials, product usage photos or reviews, success stories, testimonials in stories, and short videos.
User Content
You can add these materials to your platforms, as this format is considered a full and valid feedback. It is worth considering implementing a strategy to encourage such actions, which can encourage customers to be more active in sharing their experiences, as it strengthens trust in the brand.