This way, the natural flow of speech is not disrupted and the customer feels more comfortable during the conversation and can build a relationship of trust with the interviewer. The report then documents all of the customer's requirements, wishes and criticisms. The exact questions you ask in your in-depth interview naturally depend very much on your product germany rcs data and the underlying research study. The list of questions is created in collaboration with several departments and serves as a guide for the interviewer. Of course, in addition to the previously determined questions, it is also desirable to ask spontaneous questions that arise from the conversation. In general, there are numerous types of questions that are used in an in-depth interview; you can read more about this here.
In our notes field you have enough space and design options to create a well-structured report. The good thing about our base is that it can be viewed by everyone. This means that every department has access to relevant information at any time. Ideally, each department creates its own base within the base in which it prepares the information for itself. But more on that later.
Use the various formatting options in our long text field to make it as easy as possible for the reader to get the essence of the interview.