When setting a priority, you should look at several dimensions. Just because a piece of feedback received the lowest NPS score doesn't mean it's the most important and highest priority item. Divide your qualitative feedback into categories and then try to look at the following two dimensions:
Which category has the worst NPS score?
To identify the key points with the greatest impact, you need to focus on the categories that are mentioned most frequently and tend to have a poor NPS score.
NPS rating in SeaTable
In this screenshot you can clearly see that the greece rcs data categories Feature and Price appear frequently and tend to get bad reviews. This can be an indication that your customers want a better price-performance ratio. It is now a matter of deriving appropriate actions from this customer feedback and working on this criticism. SeaTable helps you to identify the central problems from the large amount of data using filters, groupings and sorting. You can then work on a solution to the customer problems. The result is an improved user experience.