It isn’t their responsibility to reach out to you. Remember, sales is an activity. Don’t miss out on these possible opportunities. I see too many business owners and salespeople who believe that their clients will call them when they need something.
Then they are surprised to find out the client went someplace else. Didn’t they know we offered that, they ask themselves? Well, no; not if you haven’t been in front of them, talking with them, and building the relationships with them.
Getting the picture? Great! When you realize that your business growth is up to you and the action you take, you’ll be way ahead of the game.
You’ll no longer sit by the phone waiting for it to ring. Instead, you’ll be picking it up and reaching out to others.
So go on, take action; go get that business! It’s not going jordan telegram data to come get you!Ever Played The Game, “Musical Phones”? Spoiler: It’s Not Fun
You don’t like being transferred from person to person over the phone, and your customers don’t either. Here are some tips for providing exceptional customer service and avoiding the dreaded game of “musical phones”.
“Let me transfer your call.”
What goes through your mind when you hear those words?
Do you have visions of being placed on hold, waiting for someone else to come on the line, repeating what you just said, and then hearing one more time, “Let me transfer your call?”
Feelings of frustration set in and your confidence in the company you dialed begins to diminish.
You Don’t Like It, And Neither Do Your Customers
If you don’t like being transferred from person to person over the phone, your customers don’t care for it either.
It’s a game of musical phones played to a
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