Leadster Features: Direct Qualified Leads to WhatsApp

[shukla7789]

Published by

Fernanda Andreazzi
/ Lead Generation / Leadster Features: Direct Qualified Leads to WhatsApp
Summary [ Hide ]

1 What is Leadster's WhatsApp redirection function and what is it for?
2 Advantages
3 Why not just use the WhatsApp button?
4 How to direct qualified leads from Leadster to WhatsApp?
5 WhatsApp Button + Leadster
6 Create your Leadster account and start distributing leads efficiently
One of the features available on the uruguay number dataset platform is redirecting leads to WhatsApp , this messaging app that is so present in our lives.

Whether for customer service or commercial approach, it is part of the sales strategy of many companies.

In this post, we will explain how to explore it in combination with your chatbot tool.

What is Leadster's WhatsApp redirection function and what is it for?
What is Leadster's WhatsApp redirection function and what is it for?
After your visitor completes the conversation with the chatbot and provides the data, if they have a question and want to interact in real time with your customer service team, you can provide a redirect link to your WhatsApp .

Through the Leadster platform, it is possible to explore this functionality in different ways:

Sending the lead through a link provided in the chat;
Automatic redirection to WhatsApp at the end of the flow.
Additionally, with the “Opening hours” function, available in Leadster’s settings, you can choose at what times WhatsApp is offered as a contact option.

This way, you can allow the lead to interact on this channel only at times when there is an attendant available to respond.

Advantages
By using the function and directing leads to WhatsApp, your company gains three points:


Send only the most qualified leads to WhatsApp
With a tool like a chatbot, the first steps of customer service happen in an automated, strategically personalized way and at the real moment the conversation is triggered.

After understanding the profile and characteristics of that lead, the platform can identify the hottest opportunities and direct only qualified contacts to human service, without losing data.

Optimizes the seller's work
When the salesperson only receives qualified leads that are already well informed about the solution, they only deal with those who are more interested in actually closing a purchase or hiring.

Furthermore, the sales representative has access to the entire history and qualification data, facilitating work and prioritizing services.

Improves sales conversion
According to research by Forrester, qualifying your leads before sending them to the sales team can increase sales by 50%, at a 33% lower operating cost.