Do Not Answer Your Own Questions

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They dump their answers on the other person who eventually just tunes them out. Leaders assume, rather than ask questions because they are in a hurry, bored, impatient, or lack empathy.

Besides all of the obvious pitfalls of assuming, there is also an emotional trap. No one, not you, not me, not the people who work for you, likes to be told that we are not unique.

We resent it. We want to be treated as individuals.

Bonus Rule
When you ask hard questions of people, they will often attempt to freeze you out with silence.

People have learned that the best way to get out of the thailand telegram data hot seat is to just stare back at their manager.

The manager, intimidated by this silence and impatient to move on, rewards this behavior by answering his own question — usually as a run-on sentence.

The employee then walks away, off the hook, and nothing changes.The Shift to Selling From Home
In April, “The Great Quarantine” threw sales organizations out of their bull pins and into the home office. This forced sales managers everywhere to accept working from home in a major way.

The sudden shift of workforces to the home was unimaginable at the beginning of this year and now sales people were sequestered in their spare bedroom turned office space. Days have turned to weeks and weeks into months with seemingly no definite end in sight. Understandably, most managers and leaders expected their teams to to perform worse during the pandemic, however, something else has proved to be the case.

The concept of working from home never truly gained momentum before 2020. In fact, managers everywhere saw it as more of a joke and an excuse to take the day off. A rather interesting TEDx Talk highlights people’s attitude towards working from home with the clever quip, “Shirking from home.” The idea was never widely accepted.

But, since April, many organizations haven’t set foot in the office. Now leaders are beginning to see working from home as a viable option. Anecdotally, several major corporations report some of their best recorded months of sales. And this is all while their salespeople were sequestered in their home offices.