Coordination of IT and business processes

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In 2005, Hurricane Katrina hit New Orleans. Many companies lost everything. Those that had wireless communications were able to continue operating. But no company was prepared for key employees to be injured or killed.

There was a case where a systems programmer died. As soon as the company activated the DR plan, his place was taken by an employee who was not as highly qualified, so the recovery took longer. More importantly, the grief felt by colleagues decreased productivity. They began to make mistakes, which delayed the recovery.

It follows that it is possible to get by with denmark whatsapp data of a less qualified specialist, but it is much more difficult to manage grieving employees who are unable to work at full capacity due to the emotions caused by the death of a comrade.

Suboptimal productivity needs to be compensated for somehow. At a minimum, the DR plan needs to provide psychological support to employees.

The best DR/BC plans cover both IT and business. Unfortunately, many companies focus on IT operations. This is a mistake.

An example may illustrate this. The core bank of a financial company is shutting down. However, its branch tellers must serve customers. In some cases, the books can be kept manually and then fed into the system. But some transactions cannot be completed without the system. Tellers must know which transactions fall into the first category and which into the second. The DR plan's disaster banking procedures will help them do this, maintaining customer confidence in the bank.