Advantages of Shops Without Salespeople

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Similar stores have also begun to open in Russia. True, in our case, although the buyer does not need to interact with the cashier, he will still have to work hard: scan the selected product and pay for it through the terminal. So that no one is tempted to skip this step, each client is monitored by a powerful video analytics system.

But in China, where residents are so keen on new technologies, the segment of stores without sales assistants experienced its first crisis in 2019. Most of the stores opened in recent years have already been closed. However, according to experts , the problem is not in the technology itself, but in the incorrect positioning of such stores. Perhaps in the future, the young retail segment will get a new lease of life in China.

The advantages of stores without sales assistants can be georgia whatsapp data into two groups. The first is the advantages for customers. For them, the process of making a purchase is significantly easier, especially when there is very little time. A familiar situation for many: you just need to buy a bottle of water or a bun, but to do this you have to stand in line at the checkout. With the new technology, everything can be done faster. Also, customers no longer have to worry about whether they forgot their wallet at home: after identifying the customer, the store itself will write off the required amount of money from their account.

For retailers (this is the second group of advantages), the main positive role is played by savings: stores will be able to reduce their staff, leaving only consultants instead of sellers and cashiers, which will lead to a reduction in costs not only for personnel, but also for servicing cash registers and payment terminals, as well as for collection. With the disappearance of queues, the throughput capacity of stores will increase. In addition, there is an opinion that when the payment process is not visual (an increase in the amount on the cash register display can really upset the buyer and force him to return part of the goods), people are inclined to buy more.