Use CSAT to improve your customer satisfaction

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Review your CSAT and come up with better means for distribution (e.g., in-app, email, knowledgebase articles, etc.)
Compare past and present CSAT scores to get an overview of current changes
Set up one-on-one interviews with power users and churned users to find out your strengths and weaknesses.
Document previous actions and their effectiveness on your CSAT score (e.g. Did adding more support channels improve our CSAT score? )
Create a customer service report to document your process and results.
While exceeding customer satisfaction is the end-goal, dentist data sending out surveys, analyzing the results and finding patterns in your customer satisfaction score is extremely stressful, especially if you have a growing customer base. You need the right tool to automate this task so you can focus on achieving other important tasks in your business.


But that also means it’s more important than ever to put potential influencers under the microscope.

Doing so is key to earning top-tier content and engaging your unique audience. Finding the right fit means auditing influencer content, profiles and engagement with care.

An influencer media kit can clue you in on all of the above, granted you know how to audit one. In this post, we’ll dig into what to look for in a media kit to ensure better creator partnerships.

An influencer media kit is a presentation that showcases an influencer’s past partnerships, content creation experience and performance metrics.

Media kits can be presented as slideshow decks, one-pagers or portfolio websites. Through these presentations, creators essentially pitch themselves for potential collaborations with brands.