Advantages of sending messages in messengers

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tanjimajuha20
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Joined: Thu Jan 02, 2025 7:52 am

Advantages of sending messages in messengers

Post by tanjimajuha20 »

Nowadays, messengers have become an integral part of many people's lives. They allow us to communicate quickly and conveniently. According to the Statista portal, on average 80% of users open newsletters in messengers, and the number of clicks often exceeds 30%. That is why companies actively use the popularity of these channels in their promotion of goods and services.

In this article, we will tell you how to use LiveTex tools to organize advertising newsletters in messengers, how LiveTex helps to collect and store customer databases for them, and also share recommendations for the design of messages so that they do not end up in spam.



Convenience and speed: messengers malaysia mobile phone numbers database allow you to send messages instantly, which is especially important for prompt communication with clients.

High open rate: Users open messages in messengers more often than emails, which increases the chances of being read. According to a study conducted by Statista, in 2023, the average open rate for emails in messengers was 91%.

Personalization options: Messengers allow you to send messages to specific users based on their interests and preferences.

Feedback: Messengers provide the opportunity to receive a response from clients immediately "on the heels".

Using messengers you can:
talk about promotions and special offers;
report breaking news;
collect feedback: in messengers, people are more open to dialogue.

Collecting a contact base for messaging using LiveTex tools

First, you need to collect a contact base for mailing. LiveTex has several tools for collecting customer data.

Pre-chat fields in the chat on the website allow you to collect customer data: name, phone number, e-mail, reason for contacting (by the way, pre-chat fields help operators quickly understand the customer’s problem 😉).
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