How to use WhatsApp Business

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WhatsApp Business was designed specifically for SMB owners and offers specialized solutions to help you communicate with your customers.

You'll first need to set up a WhatsApp Business account. If you don't have one yet, belarus phone number data simply follow the instructions below.

How to create a WhatsApp Business account
Download the WhatsApp Business app for Android or iPhone
Find the app on the Apple App Store or Google Play Store, or download it directly from the WhatsApp website.

Download the WhatsApp business app

Accept the Terms and Conditions
WhatsApp Business Terms and Conditions

Enter your business phone number
WhatsApp Business: Enter business phone number

Complete your information
After entering your phone number, you'll be automatically redirected to this page. Enter important details like your business name, add a profile photo, and select the category that best matches your business.

fill in the details on your WhatsApp business profile

Learn how to use WhatsApp Business tools
In this step, you will learn how to set up a product catalog for your e-commerce and automatic messages.

explore WhatsApp business tools

You can also skip the tutorial and go directly to the settings.

business tools settings

Make sure to add details about your business before exploring advanced features like automated messages. You can manage your addresses, hours, and websites in the Business Profile category .

edit business profile

Interact with your customers
All set! Now that you know how to create a WhatsApp Business account, you can use the app to communicate with your customers.


Tags : Use tags to organize and categorize users and messages. This way, you can sort your messages by urgency and recognize repeat users. Use the predefined tags or create new ones that match your business's ethos.