How can it be used?

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First, the user who contacts your brand, especially on WhatsApp , interacts with a Master Bot . After identifying the need, the service flow administrator forwards that person to the bot that will provide the necessary resolution.

This makes it possible to resolve less complex demands in just a few minutes and even reduce the waiting time for support that depends on a greater wealth of details. From this point of view, the company organizes the distribution of bots according to the specialties of their functions.

For example, if you need to kazakhstan mobile database your business's sales , it's a good idea to organize your business according to the characteristics of certain regions where your store is present. What's more, how about dividing the bots into stages such as pre-sale, sale and post-sale ?

This way, the team has the opportunity to organize data, work with the buyer persona and have increasingly personalized messages . It is certainly an investment that strengthens your competitive edge and ensures the good reputation of your image . At the same time, excellence in service is one of the aspects that reinforces loyalty.

What are the main advantages offered by the multibot usage strategy?
In general, the multibot is very much in line with the proposals of Industry 5.0 , as it proposes a balance in this interaction between humans and machines. In this way, it is possible to have an increasingly human touch in deliveries and use automation to promote quality and productivity in corporate environments.

Furthermore, the tool offers long-term advantages that have a positive impact on the brand's development. For example, the strategic organization of messages in order to establish clear communication without the possibility of confusion. This way, the team continues to offer good experiences to customers and will always leave them satisfied with their services.

Furthermore, Masterbot can easily change flows based on the understanding of the complexity of the consumer's problems. Without a doubt, a mechanism generates a high level of performance and allows a team to gain greater efficiency. All this autonomy of the intelligent system reduces certain operational costs and with the support of the human factor, everything becomes personalized and beneficial to your business growth.