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According to The Occupational Bureau
According to the Bureau of Labor Statistics Occupational Outlook Handbook. CSP benefits from one. More than the number of jobs in customer service, the US Bureau of Labor Statistics projects. Including field and contact center workers, they will decrease between 2017 and 2018, from 10,000 to 10,000 jobs. "The need for customer service agents, especially in retail, is expected to decrease because of their responsibilities. stes will be more automated," reports the US Bureau of Labor Statistics.
“self-service systems Mia Social couples customers
"self-service systems, Social Mia En. Mobile Apps allow customers to telegram data complete simple tasks without interacting with them. Representative. In addition, half of these technological advances will automate. Systems can gradually perform more tasks. Some companies will continue to use internal service centers. To differentiate between competitors, especially for complex questions such as repaying bills. Or a verify insurance coverage.
All these vacancies are coming
All these gaps are expected to arise out of necessity. To replace workers who move to other occupations or leave the labor market, such as retirement. "The demand for customer service agents is expected to decrease... As their tasks become automated. Redundant. Tone and time can" - Bureau of Labor Statistics Here are the comments. And Comments from our Panels on the reports, data, and predictions: Molly Clark: I am.