The experience of using your solution for the first time

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This is an effort that asks for all hands: Marketing, Sales, Product Development, even Logistics. But the main driver when talking about an experience and a relationship is the CMO. 4. Ask customers to speak up A lot of times buyers like the product, love the brand, but never share it.


It’s not only a wasted opportunity for a new advocate but this lack of interaction can make the loyalty fade qatar telegram number list with time. So don’t forget about your customers after they were converted. Participate in their lives via social media and automated email marketing. Ask them to give opinions, to share their experiences. Every little prod is a chance to pull them back into your loop.


5. Create incentives for loyalty You don’t have to rely just on talks to build a relationship with your customers. In that case, some gifts now and then can do a lot of good for you. You can build loyalty programs and special discounts, tied to automatic triggers when that converted lead takes some specific actions and moves forward in the loop. Make them feel special, like they are in an exclusive group getting extra attention that the rest of the leads aren’t.