The end point: personalized communication

[nrumohammadx1]

Credit management is becoming more effective through digitalization. Digitalization, in turn, is primarily a question of data.

Finally, ultimately, this data must be transformed into new ways of relating to their customers. Because credit management also involves a new type of communication, closer to the customer. So what can and should companies do?

Design targeted and tailor-made communications in all Customer iran whatsapp resource Service processes and even more so in those that have to do with payments.
Try to anticipate unpaid bills , through predictive analysis systems based precisely on the collection of data from each individual customer. And therefore try to prevent them, closely monitoring the most delicate touchpoints, with tailored communications .
All this can be done by embracing the personalization revolution. In concrete terms: it is about starting from the data collected in your CRM systems. And on the basis of this information, restructure and update all your communication lines, to move from a one-to-many perspective to a one-to-one one.

All in a perfectly automated way. This is exactly what Doxee does . First of all, with its document dematerialization systems and Paperless Experience , and then with the Interactive Experience line products , which revolutionize the way companies communicate. Two examples:

Doxee Pvideo : personalized and interactive videos, built on the basis of the characteristics of individual recipients. They are the perfect tool to improve the dialogue between company and customer. In this case, in fact, personalization is integrated with the video media, by far the most effective among digital media. Very important: calls to action relating to the management of unpaid bills can be inserted into the videos; which can thus be resolved in just a few clicks.
Doxee Pweb : personalized micro-sites, designed based on the characteristics of the individual users to whom they are addressed. A true revolution in the digital Customer Journey, with various implementation possibilities and among these, again, that of digital payments, capable of facilitating companies and end-users in credit management.