These criteria evaluate the conversations in a record.
Note: The term “agent” in the definitions below includes both users and chatflow bots defined in your HubSpot account.
conversation by bot : whether a conversation was answered by a bot or not;
conversation duration: the duration of a conversation, in milliseconds;
conversation source type: the source of a conversation, Live Chat or Facebook Messenger;
Chat Site URL: The URL of the chat session;
date agent joined conversation: the ecuador phone number resource date an agent joined the conversation;
date visitor ended conversation: the date a visitor ended the conversation;
date visitor started conversation: the date a visitor started the conversation;
number of agent messages: the number of messages sent by the agent;
number of visitor messages: the number of messages sent by the visitor;
time visitor waited for conversation: The amount of time, in milliseconds, between the visitor starting the conversation and the agent's first response in the conversation.
Publishing task
When creating a report, these criteria evaluate content publishing tasks. See:
campaign: the campaign to which the task was associated;
category: the content category in which the task was included;
status: The state the task is currently in, either Task or Completed.
Want to grow with 8D Hubify and HubSpot?
In 2020, 8D Hubify accepted the invitation to join the ecosystem of the North American company HubSpot, which has the largest platform for:
marketing;
sales;
service;
CRM.
In the first year of our partnership, we became Gold partners , allowing us to create, implement and manage complex strategies across the brand's 4 platforms. In 2021, we moved up a tier in the partnership and became a Platinum member of the platform!
With 8D Hubify's expertise , combined with HubSpot's features, your business can grow even more, in a scalable and prosperous way .
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