One of the first things to do is to establish a good sales plan, with realistic goals and targets based on numbers and data obtained from your team's results and the business's performance as a whole in the previous year.
Make sales projections and carry out an internal assessment to identify what can be improved or optimized within your processes, sales channels, communication points, tools available to your team, among others.
Build a relationship with your customer
You need to enjoy dealing with customers and understand their needs, so you can sell more and better. Sales should be a partnership with the customer.
Good service, polite, friendly and well-done, is essential. You need to create a australia telegram lead bond with the customer and this starts with proper communication.
Don't lie to your client
It may sound cliché, but you shouldn't lie to your client! Doing so can be a costly mistake, both in the current sale and in the future relationship with your client and any other partnerships and closings you make with them.
Don't pretend or act falsely with your client. Lying is not an option. There are people who think that lying helps them sell more. This is a mistake. Create a relationship of trust with your client!
Keep your customer loyal
Selling better includes building customer loyalty and convincing them to return. One way to do this is to be ready to meet demand. Customers return when they find what they were looking for. The next step to winning over your audience is to invest in impeccable customer service.
Ask the manager to approach customers and ask for their opinions and suggestions about the salesperson and their shopping experience.
Post-sale follow-up is just as important as the sale itself. Call or send an email to find out if the product met expectations.
Know your ideal client
For your actions to be more effective and, consequently, for you to sell more, you need to aim at the right target. Segmenting your target audience and defining who your ideal customer is is what I suggest you do right away.
You will need to go in-depth with your research and ask specific questions so that your questionnaire is clear and defined.