What is ERP ( Enterprise Resource Planning) ?

[asikurrahmanshuvo]

CRM system is the process of identifying potential customers , guiding them through the sales process through the sales funnel , until a deal is finally closed .

CRM Features
Contact management. This feature allows companies to track and change customer information, such as contracts, invoices, and other documents related to customers.
Track customer interactions. This feature can track customer information history, such as tracking and viewing payments, to improve the sales process. This feature can be used to create customer segmentation based on their behavior and interests.
Database management. This feature is very helpful for mozambique email list all departments in the company to access the same information easily and centrally.
Lead management. With this feature, companies can track where prospects come from and see their progress through the funnel through the sales pipeline.

ERP ( Enterprise Resource Planning ) is an application that connects all functional areas of industrial processes in one platform. The data collected also has a fairly wide scope ranging from pre-production, financial, HRD, product distribution, report creation, to investor data.

With ERP applications, you can run and monitor all business processes in one system. This is because ERP applications are supported by sophisticated technology such as databases and hardware that are integrated with each other.