The Moscow Innovation Agency conducted a study of the corporate messenger market in Russia. More than 20 Russian companies are developing corporate messengers. Most of them are startups and IT companies, many of which have a CRM system and external communications tools as their anchor product. 70% of messengers were created in 2016-2020.
According to the study, in 2021 switzerland cell phone number list , the revenue of Russian startups creating corporate messengers increased by 164% compared to 2020. This fact is confirmed by Andrey Demin, CEO of tada.team, a Russian messenger that has grown almost 10 times over the past six months.
nt base. We already have more than 30 thousand corporate users - these are both small and medium-sized businesses and large market players. At the same time, we always ask our clients the question: "What functions should a corporate messenger have?" The key requirements are ease of use and the interconnection of all functions with each other. The user should be able to open mail in a couple of clicks, schedule a meeting, add it to the calendar, connect to a video conference, return to mail, etc. " , - said Andrey Demin.
According to the study, in 2021 , the revenue of Russian IT companies creating corporate messengers increased by 1.02 % compared to 2020.
The study identifies three modern trends in the development of corporate communication tools. The first trend is personalization, that is, an attempt to make communications convenient and understandable for each employee. The second is the use of artificial intelligence, which can be " offloaded " with most of the routine tasks. The third is the desire to build ecosystems, that is, instead of using many tools, companies want to use one, but with wide functionality.
" During 2022 , tada.team significantly increased its clie
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