Customer feedback is the basis for important decisions for many companies. Whether you are a start-up, an established company or self-employed, feedback from your customers helps you to continually improve your product . With our online tool you get a comprehensive solution that enables you to:
To create questionnaires
To integrate questionnaires into your channels via link or QR code
Save received feedback in your base
Evaluate feedback immediately with our integrated statistics functions
Use our filter and grouping rules to specifically filter out negative feedback
Why customer feedback is so important
Customer feedback helps you to understand yourself belarus rcs data better. It is a reflection of what you have done well and where there is still room for improvement. In addition, the needs of your customers are changing much more quickly these days than they did a few years ago, and recognizing this early on is extremely important in order to be able to react appropriately.
Every piece of feedback is valuable. Negative feedback helps you enormously to improve your product and can be turned into a positive experience if you react correctly .
Positive feedback motivates your employees and encourages them in their work. It also makes you aware of your strengths, and knowing these in turn helps you position yourself correctly on the market.