Your brand can send replies without asking for an opt-in during a set time period (the window varies depending on the entry point). Agents can create these responses live or leverage message templates for consistency.You can also define pre-set responses for your chatbot.Once the conversation window passes, you’ll only be able to chat with these shoppers if they click on an entry point again or if they opt in to WhatsApp messages.
In this initial conversation window, your agent can ask shoppers for luxembourg whatsapp list their opt-in or you can set up a chatbot to make the request. A typical opt-in message is, “Would you like to receive messages from [insert brand name]? Tap “Yes” to sign up.”For shoppers who opt in, chat with them at scale by creating message templates for marketing, utility, and authentication conversations.
5 You can make templates in Meta Business Manager or in a third-party communication tool, like a chatbot platform.Throughout your conversation design, remember to get creative with your WhatsApp campaign messages. You can engage shoppers with a wide variety of content in your messages beyond text — like videos, images, stickers, documents, and buttons. Check out this resource for more ideas on creating media-rich messages.