Or how to quickly respond to current and potential customers?
From this material you will learn:
How Live Chat Builds Trust with Customers
How Live Chat Increases Online Sales
How Live Chat Provides 24/7 Customer Support
How Live Chat Improves Customer Service
How Online Chat Saves Its Working Time and Money
Benefits of installing Envybox Online Chat on your website
In the digital world, speed is of the essence. From expedited delivery to instant access to services, customers want solutions here and now – and they usually get them. However, not every site provides fast feedback .
Research shows that the average response time for customer inquiries is 12 hours . Such delays ultimately lead to fewer customers and a worse reputation for the business.
If you don’t respond quickly enough to your prospects’ questions, your competitor will. So how can you respond quickly to your current and potential customers? It’s simple: use the Live Chat widget .
By adding a chat tool to your website , you will remove cayman islands telegram data barriers to communication with users, improve business efficiency, and give your company an edge over competitors.
Now let's take a closer look at the benefits of this tool...
Live Chat Builds Trust with Customers
Trust is key right now. Consumers are skeptical about buying from companies they don't know very well. So, when we go into a brick-and-mortar store, the sales associate has the opportunity to build a relationship with us during the sales process. This helps them establish trust and make the sale. But you can't do that online unless you implement a feature called live chat .
ATG global consumer trends research found that 90% of online consumers say live chat gives them confidence that they can get help if they need it.