Screenshot showcasing how you can choose to remove all emails to and from a specific email in the Nutshell app.
Internal domains are a preventative measure for keeping potentially sensitive messages out of Nutshell. But what happens when a sensitive email somehow slips through your defenses?
Nutshell admins can now also choose to remove all emails to and from a specific email address. And you can do so right from your Nutshell timeline.
If you notice an email in your timeline that shouldn’t have synced, you can remove just that email or choose to remove all emails to and from that address.
And if that user has multiple email addresses associated with them, Nutshell will also ask which address you’d like to remove from a thread.
Add to blocklist
Nutshell users currently have their own email blocklists, or lists of email philippines mobile number addresses whose communications they never want to sync into Nutshell.
With these updates, your organization also has a company-wide blocklist that applies to your entire team. And adding addresses to the blocklist is simple. When you remove emails from an email address from your company timeline, you’ll also have the option to add that address to your company blocklist.
How will these email sync controls benefit my team?
These enhanced email sync settings give you even greater control over how email messages are shared in Nutshell. With proactive and as-it-happens controls at your fingertips, you can both prevent sensitive messages from being shared and react quickly and decisively if a mishap occurs.
FAQs about email sync controls
How do I find my email security settings?
You can update your team’s email security settings by navigating to Settings and selecting ‘Email security.’ This page was previously called ‘Email blocklist’ but has been updated to reflect the new controls.
Who can update a company’s email sync control settings?
Only Nutshell admins can update email sync settings company-wide.
What if someone adds a contact with a blocklisted email address in Nutshell?
When a Nutshell user adds a contact with either an internal or blocklisted address, you’ll see a note alerting you of the domain’s status.