Ways Your Agency Can Deliver More Insightful Pitches

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As an alternative, brands can monitor all relevant online discussions, including those about competitors, and focus on the audiences that matter most to them. They can then contact these people and companies and try to cultivate them into salespeople.

As part of your customer acquisition plan, it sweden number data more sense to track and proactively respond to potential leads’ online conversations than to try to outshine your competitors on ad spend.

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Learn six ways agencies are using social listening insights to win new business.



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3. Deal with your next problem (before it becomes a crisis)
With social listening, you can easily spot when someone is complaining on social media.

Don’t shy away from criticism. By responding immediately and resolving issues, your customers will become more loyal. If you don’t know how to resolve customer complaints, you can group the mentions into categories and distribute them to different team members or experts in that area.