We noticed that when logging into the unified application, the operator does not always need to be in the Available status right away. For example, if an employee logged into the RMO only to process a specific request from a colleague, transferred manually, or to close all current messages that are still in progress.
To prevent new requests from hong kong mobile phone numbers database falling on the employee immediately upon logging into the application, we added the ability for the operator to independently select the status.
How does it work?
Open the "general" settings
Select the "Status when logging into the application" option
Click on the desired status, which will be displayed the next time you log into the RMO
Voila! Done!
The setting is available to users of the desktop and web versions, but we are already working to ensure that users of the mobile version of the application can try it out sooner.
Additional services for our beloved clients
Are you planning to connect a bot, but don't have time to assemble it? No problem! Now you can order the setup of scripts for chatbots from our managers . We promise to do everything quickly and accurately, and most importantly, efficiently
.The work scheme is simple:
you provide all the necessary information to the manager (frequent requests, scenarios that need to be added);
he estimates the cost and time frame of the work and agrees it with you;
Afterwards we assemble the bot and hand it over to you.
Just 3 steps, and the bot is ready!
But that's not all
We know that among our clients there are companies for which it is important to calculate each indicator. We understand you perfectly! Now you can order custom reports that are not in your personal account. To clarify the details, write to your manager in any convenient channel