1) Through WhatsApp
First method we found to do this is through the WhatsApp application itself
This is due to the update that WhatsApp launched this year 2023 where they notified us that effectively from now on we could use multiple accounts in the same WhatsApp. It will just be enough to change one account to be able to access the messages of the other.
Add more than one WhatsApp number
If you want to know more about this update the information is here.
2) Through Callbell
With Callbell the situation is different than with WhatsApp. It is possible homeowner database to connect multiple WhatsApp numbers; multiple Facebook pages; multiple Instagram accounts and multiple Telegram accounts to the same Callbell account. This means that not only can you connect two WhatsApp accounts and other social networks but you can also connect many more. From there you can manage all the messages according to the number of agents and devices that your organization has in a simple and efficient way.
A good thing about Callbell is that it offers several features for sales and support teams like statistics, chatbots, automatic routing, broadcasting, etc.
NB: Currently multichannel for your account must be done directly by the Callbell team, contact them if you want to activate it by clicking here.
Conclusion
Callbell is an ideal tool to connect more than two WhatsApp accounts, with this tool you will have the possibility to manage a large volume of messages in an organized way.