If you are looking for a way to create professional forms connected to your WhatsApp Business, we recommend you to discover our free WhatsApp form generator, accessible via this link:
Generate WhatsApp form
Generate WhatsApp form
In this article, we will analyze how your business Why You Need This Database can connect WhatsApp to Forms.app , using the Callbell API .
To continue, you must have a Callbell account and a Forms.app account .
WhatsApp <--> Forms.app
What is Forms.app?
Forms.app is an online form and survey building platform that allows users to easily create custom forms and collect data from users online. It offers a user-friendly interface with a variety of design and customization options, as well as data visualization and analysis tools to help users understand the results of their survey.
Additionally, Forms.app offers integrations with other online tools, such as Callbell, Google Drive, Mailchimp, and Slack, to make it easier to manage data collected across different platforms. It’s a useful tool for anyone who needs to collect information efficiently, whether for academic research, market research, or customer feedback.
WhatsApp <--> Forms.app
What is Callbell?
Callbell is a B2B SaaS platform focused on communication between companies and customers through messaging platforms. It is a collaborative chat tool to which companies can connect their Facebook page , a WhatsApp account via WhatsApp Business API , Instagram Business and Telegram to centralize support channels and offer a better experience to the end customer, all in a centralized solution.
With Callbell, you can centralize all your conversations from multiple instant messaging channels on a single platform, allowing sales and support teams to respond faster and more efficiently to customers without having to switch applications. Additionally, Callbell has integrated automation tools that allow you to send predefined responses to customers based on their requests or initiate automated customer service processes based on your needs.
With Callbell's advanced analytics and reporting, you can monitor team performance, conversation metrics, and the effectiveness of communication strategies used.