When did self-service banking originate?

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If the idea of ​​self-service in banking dates back a long way, we can identify a precise moment in which that idea first materialized in a truly revolutionary technological tool: it was June 27, 1967 and Barclays introduced the first ATM (acronym for Automated Teller Machine) in Enfield, UK, the automatic teller machine that allowed customers to withdraw iceland whatsapp resource cash using a personal magnetic card. From London, ATM technology quickly spread to the rest of the world: the first automatic teller machines appeared in the United States just over two years later, at the beginning of September 1969 , in China in 1985 , in Italy in 1976 (after Cassa di Risparmio di Ferrara, the first to install one, other banking institutions would follow, launching similar services that, in the spring of 1983, would merge into a single circuit: the Bancomat system).

Today, ATMs are used not only for cash withdrawals but also to carry out various operations : there are advanced ATMs that offer additional services, such as depositing non-transferable checks and cash or paying bills.

On the one hand, it is undeniable that the introduction of the ATM has laid the foundation for a completely new approach to banking . On the other hand, we could say that it has responded to a need that has existed for years, that of consumers interested in managing their financial assets more and more independently. With the spread of the Internet, customer expectations have expanded to include complete and increasingly personalized self-service experiences. And it is precisely in order to be able to satisfy these changing expectations that banks should invest immediately in self-service interaction methods.