free and very fast for the customer,

[muniyaakter]

Ticket support: some e-commerce sites make it possible to open a ticket by filling out a form. This means that the customer will write his questions and/or problems in the appropriate space, send it to customer support, who will contact him shortly.
This method is who simply has to wait to be contacted, but it is also advantageous for the company that has the time necessary to find all the information offering truly complete assistance and a very professional experience.

The only advice I want to give you is to specify, in the nepal business email list ticket opening and form filling box, the company response times, to reassure the customer.

Social Customer Care: With the expansion of the use of social networks, companies could not help but seize the opportunity to use these free platforms as a place to optimize customer care.
In fact, many customers contact companies through social networks which are easy to use, immediate and from which they can obtain very rapid responses.

And the company can save on staff dedicated to “traditional” customer care.

customer care chat