Does your product function as a
Posted: Mon Jan 20, 2025 7:22 am
S. Shch.: Every day, companies with a large client audience generate thousands of requests that need to be resolved as quickly and accurately as possible. These can be companies from different areas - retail, banks, government agencies and many others. Our product can help them improve the quality and speed of customer service, optimize business processes, automate routine operations and free up employees' time to solve more important tasks. In addition, it allows you to quickly analyze large volumes of historically accumulated requests to draw conclusions and support decision-making and business development.
IT Channel News: separate system or can it be venezuela telegram database integrated into other ready-made IT solutions?
S. Shch.: Our system can be used in any way. It can work as a standalone solution, but it is also possible to add Gen.AI to your existing system to enhance its functionality and add more intelligence. For example, we can integrate with a request system or ITSM, adding the full range of product capabilities - from deep analysis of requests, including attached files, to classification, generating prompts for operators and automatic responses to users.
ICL Services
Or another of our favorite scenarios is embedding Gen.AI into an existing chatbot to add more flexibility, intelligence, and the ability to respond dynamically, not in a “dry” scripted way, depending on what the person wants. We can also teach it to understand and recognize various emotions and respond with emoticons.
IT Channel News: separate system or can it be venezuela telegram database integrated into other ready-made IT solutions?
S. Shch.: Our system can be used in any way. It can work as a standalone solution, but it is also possible to add Gen.AI to your existing system to enhance its functionality and add more intelligence. For example, we can integrate with a request system or ITSM, adding the full range of product capabilities - from deep analysis of requests, including attached files, to classification, generating prompts for operators and automatic responses to users.
ICL Services
Or another of our favorite scenarios is embedding Gen.AI into an existing chatbot to add more flexibility, intelligence, and the ability to respond dynamically, not in a “dry” scripted way, depending on what the person wants. We can also teach it to understand and recognize various emotions and respond with emoticons.