What other functions do you need in your free CRM system?

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When choosing a CRM system for your business, make sure you check what advanced features they offer free of charge.

Look for a CRM that can be customized to fit your business processes, including custom fields, sales stages, reports, and dashboards. Customization allows you to tailor the software to your specific requirements.

Don't expect much, since most advanced features like automations and AI-powered lead targeting is only available with paid plans.

But you can surely get project board members email list management functions, traffic analytics, and team collaboration features in a free CRM package.

With the increasing need for mobility, ensure the CRM has a robust mobile app. It will allow your team to access data, update records, and communicate on the go.

The Best Free CRM in 2024: The ultimate guide
1. HubSpot CRM is the best free CRM for sales teams, and automation features
HubSpot is a very robust system, popular among businesses of various industries. It has a free CRM version available which offers a well-balanced package of functionalities.

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It has a free plan with various features, including:

Up to 1,000 contacts on its free plan
A reporting dashboard for performance and activity metrics
Sales automation
Contact management (deals, tasks, activities, companies)
Marketing tools like email marketing, forms, ad management, a shared inbox
List segmentation and landing pages
Ticketing service tools like email scheduling and ticket-closed reports
Integrations with Outlook, Gmail, Messenger, and the App Marketplace
Sales documents, in-app calling with VoIP, email tools, community support, and HubSpot Academy
HubSpot's free CRM stands out for offering a wide range of useful features, user-friendliness, and scalability.