COVID-19 crisis: It’s time to transform

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E-commerce was allowed during the COVID-19 period, but the second wave of COVID-19 has started to spread in Sarawak, which has caused consumers to be afraid to shop in crowded places. During this period, e-commerce business was prioritized as most Malaysians prefer to shop at home and receive the goods without going to the physical store.



Therefore, you must switch to e-commerce during this period to ensure your business survives. Here are some tips for you: “Why should I take my business online during this coronavirus crisis?” and “How can I move my business online during this time ?

1. Your customers are on online platforms

Most Malaysian consumers want to shop and receive goods at luxembourg telegram number database home, simply for the convenience. According to a survey conducted by 11 Street, shoppers in East Malaysia spend 75% more time searching for products online and 11% less time shopping online compared to shoppers in West Malaysia. Moreover, 59% of online shoppers shop at least once a month (Export.gov, 2019). The results show that Malaysian shoppers are adapting to online shopping.



2. “Win” your competitors

Many of your competitors are moving online, and if you don’t follow the trend, your competitors will be ahead of you. Therefore, you should start the transition . This will also help you serve your customers better and convert existing customers into loyal customers .



How do I transition to an online business ?
1. Create a Facebook page