How to fix Add Media button not working in WordPress?
Posted: Wed Jan 22, 2025 4:12 am
If you want a long-term solution to this problem, you will need to perform some basic WordPress troubleshooting tips to find out which plugin or theme is causing the problem.
We strongly recommend that you do this on your staging site rather than a live site. Here is a step-by-step guide on how to create a WordPress staging site .
Also, the best WordPress hosting companies like Bluehost , SiteGround, and WP Engine offer one-click staging feature.
One way to find the cause of the problem is to use the inspect tool on the classic editor page. It will show you console errors that can lead you to the source of the conflict.
Another option is to first deactivate all WordPress plugins and list of malta cell phone number then see if that fixes the Add Media button. If so, then it means one of the plugins was causing the problem.
For more details, see our guide on how to deactivate WordPress plugins .
Deactivate all plugins
You can now activate the plugins one by one and after activating a plugin simply click the “Add Media” button. This way you can find out which plugin is causing the problem.
Once you find the problem plugin, you can replace it with another plugin or ask the plugin author for help .
If disabling plugins doesn't solve the problem, the next step is to temporarily switch to a standard WordPress theme like Twenty Twenty-One or Twenty Twenty-Three.
We strongly recommend that you do this on your staging site rather than a live site. Here is a step-by-step guide on how to create a WordPress staging site .
Also, the best WordPress hosting companies like Bluehost , SiteGround, and WP Engine offer one-click staging feature.
One way to find the cause of the problem is to use the inspect tool on the classic editor page. It will show you console errors that can lead you to the source of the conflict.
Another option is to first deactivate all WordPress plugins and list of malta cell phone number then see if that fixes the Add Media button. If so, then it means one of the plugins was causing the problem.
For more details, see our guide on how to deactivate WordPress plugins .
Deactivate all plugins
You can now activate the plugins one by one and after activating a plugin simply click the “Add Media” button. This way you can find out which plugin is causing the problem.
Once you find the problem plugin, you can replace it with another plugin or ask the plugin author for help .
If disabling plugins doesn't solve the problem, the next step is to temporarily switch to a standard WordPress theme like Twenty Twenty-One or Twenty Twenty-Three.