Why do loyalty marketing?
Posted: Wed Jan 22, 2025 8:16 am
Loyalty marketing campaigns, beyond the objectives set out above, require customer relationship planning, since it is through this close interaction that the conditions for generating loyalty can be created.
If after everything we have explained to you, you still don't see why loyalty marketing would be a special or decisive resource in your business, don't worry, below we will show you the reasons why you should start considering it vp communications officer email lead for your strategies.
Reduce costs : through this strategy, customer acquisition can be a much more economical task for your business, allowing you to save up to 5 times the cost of obtaining a new customer and increase business profits by up to 95% according to Harvard Business Review .
Collect and deploy data : Loyalty marketing automation allows businesses to track their customers and detect consumer habits and behavior to gain valuable insights that can be used to create effective strategies, reward systems, personalized offers, and much more.
Cross and up-selling : cross-selling is the initiative of offering similar products to customers and up-selling is the sale of products of a higher value; two strategies that can be carried out thanks to loyalty marketing by nurturing brand awareness strategies by up to 25% according to Bain & Company .
Brand ambassadors : A happy and satisfied customer who becomes a regular consumer of the brand is very likely to become an ambassador for your business in the medium term at zero cost. Since their rewarding experience will lead them to talk about your business in their circle, even within their social networks, inviting more people to join your base.
Which brings us to an essential point: how to apply loyalty marketing in an organization? If you are interested in finding out, keep reading!
If after everything we have explained to you, you still don't see why loyalty marketing would be a special or decisive resource in your business, don't worry, below we will show you the reasons why you should start considering it vp communications officer email lead for your strategies.
Reduce costs : through this strategy, customer acquisition can be a much more economical task for your business, allowing you to save up to 5 times the cost of obtaining a new customer and increase business profits by up to 95% according to Harvard Business Review .
Collect and deploy data : Loyalty marketing automation allows businesses to track their customers and detect consumer habits and behavior to gain valuable insights that can be used to create effective strategies, reward systems, personalized offers, and much more.
Cross and up-selling : cross-selling is the initiative of offering similar products to customers and up-selling is the sale of products of a higher value; two strategies that can be carried out thanks to loyalty marketing by nurturing brand awareness strategies by up to 25% according to Bain & Company .
Brand ambassadors : A happy and satisfied customer who becomes a regular consumer of the brand is very likely to become an ambassador for your business in the medium term at zero cost. Since their rewarding experience will lead them to talk about your business in their circle, even within their social networks, inviting more people to join your base.
Which brings us to an essential point: how to apply loyalty marketing in an organization? If you are interested in finding out, keep reading!