"For example, based on speech recognition technology

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Dmitry Dyrmovsky, CEO of the CRT Group of Companies, told ComNews that the social sphere is one of the priority areas of digital transformation, in which Russian technologies make it possible to develop full-fledged products and comprehensive solutions that simplify not only life, but also work.

the Voice2Med product was egypt whatsapp resource created, which translates a doctor's speech into text, helps fill out medical protocols by voice, saves more than 20% of the specialist's time, and SEMD - structured electronic medical documents - doctors fill out by voice twice as fast. The solution is already being used in 68 regions of the country," Dmitry Dyrmovsky gave an example.

According to him, computer vision technologies play an important role in the digitalization of smart cities and regions, on the basis of which complex security systems are built, new comfortable services are developed. "CRT computer vision technologies are part of the "smart city" projects in more than 20 cities of Russia," the CEO of CRT reminded.

"In addition, we are recording demand for speech analytics, which can be used in socially significant and mass services. For example, speech recognition technology translates telephone conversations with residents in contact centers directly into text, which allows us to study 100% of citizens' requests, and speech analytics deeply analyzes the conversation to improve the customer experience," noted Dmitry Dyrmovsky.

He emphasized that the feedback received in this way, in turn, helps to identify the necessary automation zones and increase the efficiency of dialogue assistants. "Such digital solutions allow us not to guess the needs of the population, but to learn about them in a timely and quick manner, respond promptly, and improve services based on reliable feedback," the CEO of the Center for Technology Development emphasized.